WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

Finally, a pro-grade NAS from WD. This WD My Cloud Pro is very unlike the EX2 model that I reviewed earlier.

WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

Now out of the box you’ll notice that the PR2100 looks different from the EX2 model.

WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

As with WD package, all things are complete for your NAS setup.

WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

Now here’s the front view of the unit.

WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

Here’s the drive out of the unit, I noticed that the way the way the drives are installed felt a little different. Based on my recollection, the PR2100’s process feels rough when compared to the EX2 model but that’s not to say it’s a bad thing, note that The PR model supports hot-swapping drives.

WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

Lastly, the rear view of the unit.

WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

User Experience

I’m going to skip this part because setting up the PR2100 is just as easy as setting up the other models of WD NAS. Just connect it to your network and load the web address and you’ll be up and running shortly.

What I wish to highlight is how poor WD’s comparison table is.

WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) Review

Now as a user, I would like to know the key difference between the 2 but to my dismay the comparison table only highlights the hot-swap capability and nothing else. How does WD justify the Pro model that costs more than double with just hot-swap feature?

Here’s the tricky part, WD conveniently misses out the key features of the Pro series in their technical specs and when comparing the product page side by side one won’t be able to immediately tell the benefits of the Pro model.

So here’s what I found out. The Pro model runs an Intel Pentium N3710 processor while the EX model runs a Marvell ARMADA 385 1.3GHz processor. The Pro model comes with dual LAN ports, it’s not highlighted in the product page. The higher spec processor will make it better for streaming media at higher quality levels.

It’s even more pathetic when I discovered that the User Manual only states that there’s 2 LAN port but did not specify what’s the purpose.

I believe WD should educate users on how they can use the LAN ports. For example, can I set them in Fail-over configuration where I am able to connect 2 cables to the same NETWORK and have the system use 1 port as main and the other as backup just in case the port fails? Or perhaps I can set it to load-balance where I connect both LAN ports, each to their own set of network so the data access is distributed?

That aside, the Pro series also come with other feature like being Adobe Creative Cloud Connected and also having the option to share content with other people.

The Verdict

The WD My Cloud Pro Series PR2100 Network Attached Storage (NAS) is an excellent system for professionals, it’s also available in 4-bay setup under the PR4100 model name.

Suggested Retail Price (MSRP) is RM 1,759.00 for the diskless My Cloud Pro 2-bay (PR2100) NAS, RM 2,699.00 for 4TB, RM 3,279.00 for 8TB, RM 4,229.00 for 12TB and RM 4,599.00 for 16TB while Manufacturer’s Suggested Retail Price (MSRP) for the My Cloud Pro 4-bay (PR4100) NAS is RM 2,589.00 for diskless, RM 4,159.00 for 8TB, RM 5,749.00 for 16TB, RM 7,699.00 for 24TB and RM 7,999.00 for 32TB. The My Cloud Pro Series will also offer a 2-year limited warranty for diskless models and 3-year limited warranty for populated models.

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